Last updated: June 4, 2026
This policy explains how uploaded audio and delivered files should be handled when using Finite Mastering.
Files you send
You must upload final, complete, non-corrupt audio files.
Please make sure your mix is ready for mastering before uploading. Finite Mastering is not responsible for poor results caused by distorted, clipped, incomplete, badly exported, or incorrect files.
Corrupt, missing, or unsupported files
If a file is corrupt, unsupported, missing, or cannot be opened, turnaround time may restart once a usable file is received.
Downloads and backups
You are responsible for downloading and backing up your final mastered files.
Retention and deletion
Unless agreed otherwise, uploaded files and mastered files are kept for 30 days after delivery and may then be deleted. Finite Mastering is not a long-term storage or backup service.
Confidentiality
Unreleased music is treated as confidential and uploaded files are used only to provide the mastering service, support your order, maintain security, or deal with legal issues.